About Us

Security Professionals

Licence # 4250327

Industry Membership: NSAA C8333

Complete Security Australia (CSA) provides a full range of security services across all market segments throughout Queensland and our security officers provide a visible security presence, using a broad range of skills, from general guarding to highly specialised security roles. We have a strong commitment to ongoing team training, so you can be assured that you are being looked after by qualified and experienced personnel at all times.

CSA provides expert services across the following market sectors:

Risk Assessment
Static Guarding
Specialised Body Guarding
CCTV Monitoring
Concierge Services
Small & Major Events
Roving & Mobile Patrols
Shopping Centres
Gate Keeping
Construction Site Security
Crowd Control Security
Traffic Control

Our Values

CSA is recognized as one of the best privately owned and locally operated security guard services provider in Queensland.

Our Values:

Honesty
Integrity
Transparency
Social Consciousness
Strong Relationships

What sets CSA apart from any other company is our new approach.

We are building a family of excellent guards. We put our guards first! Our guards are our most important asset and we have adopted the attitude that if you look after your guards, they will look after you and your patrons to a greater degree.

Our Team at CSA

CSA has a large team of experienced professional Security Officers and Guards who are trained in strategies and protocols relevant to security relating to Event Security, Crowd Control, Traffic Control, Concierge Servicing, Shopping Centers, Cash in Transit, Mobile Patrolling and Body Guarding.

All our security guards hold current OH&S White Card and First Aid Certificates and are trained in the use of hand-held metal detection procedures in a security screening environment. The guards understand that every project is different and each job must be considered as individual.

Our guards undergo ongoing intensive training on all necessary systems and procedures in order to stay up to date with industry standards and they understand the importance of providing great customer service.

Each guard undergoes a comprehensive selection process, which includes police checks, literacy and numeracy testing, reference checking and probity clearance.

At CSA, we pride ourselves in offering our clients an unparalleled standard of service and with a deep understanding of the modern threat landscape, you can rely on our security officers and guards to better protect your people and assets.

We understand that continued investment in ongoing training and education helps to support our operations. We place strong focus on the training and development of our people, providing them with the tools they need to help our clients accomplish their goals.

TESTIMONIALS

Paul Abad Earth Frequency Festival Director

From my perspective it was fantastic working with you, Ben and Kylie. Great response from our audience, and the security team we were able to get on site worked really well….big thanks to CSA for their excellent service as their support was also a big part of harm reduction strategies…all feedback was totally positive and I'd like to work with you again for EFF2020.’

Thanks again, best wishes.

Paul Abad

Director Earth Frequency Fesitval

Rachel Culcutt Event Manager

‘What a breath of fresh air to have such a capable, knowledgeable and understanding Security Team for EFF2019.

Kylie, thank you for your professional approach with documentation and ensuring your team are supported from the outside.

Ben, I noticed you were running around a lot to support your staff in the heat and on the ground, thank you it was nice to see such a caring employer.

I have never in all my years working in events have I had such a goose bump moment, when I heard our EFF staff, punters and volunteers cheer our Security team into closing ceremony! 'Security in the house!'

Such a solid recognition of a Job Well done! Thank you’

Rachel Culcutt

Event Manager

Leo Smit Operations Manager

‘What can I say, absolutely incredible teamwork was displayed and all in all security went smoothly, Complete Security Australia nailed it and I believe will grow with EFF and be a long-term contractor of security. I have had a vision of how security should be run for festivals for many years and Ben and Kylie got it together at such late notice, going above and beyond in making EFF2019 a great success. I cannot thank you all enough for taking on CSA at the last minute and for having faith in my vision, much love to you all.

I look forward to start planning for 2020.’

Leo Smit

Operations Manager

Festivals Contractor

‘Shout-outs to the Complete Security folks, they seemed like absolute legends. The good vibes were non-stop reciprocated everywhere you looked! 💜’

Jono Harris

EFF2019 Patron

‘Working for Complete Security Australia has been a great journey in the time I have been with the company and I look forward to seeing what the future holds continuing my role as a Security Officer with CSA.’

Calab Barlow

Security Officer

I had an absolute blast at EFF2019. It wasn't your normal security gig where security companies would expect you to act a certain way. This festival was all about caring for the patrons and building relationships. Thanks CSA for asking me to work with you - amazing!!!

Tezza Mason